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Providing Comprehensive Care for Patients

Saint Francis Healthcare Seeks Volunteers to Work with Patients and Visitors

Wilmington, Del. – (September 9, 2019) – Saint Francis Healthcare is looking for volunteers to enhance the experience of patients, families and visitors by providing a range of hospitality services. Current volunteer opportunities include:

Way Finders

Way Finder volunteers greet arriving patients, families and visitors, provide wheelchairs and escort patients to their destinations. Volunteers also deliver mail and flowers to patient floors. Volunteers are needed weekdays and weekends for the main lobby and weekdays for on-campus office buildings. Morning, afternoon and evening shifts are available.

Patient Care Area

Patient Care Area volunteers visit and converse with patients, providing hospitality or comfort items such as snacks, beverages, blankets, magazines and toiletries. Volunteers may also assist with phone calls, TV and menu completion. Volunteers act as a liaison between patients, family and hospital staff to make sure patients' needs — mind, body and spirit — are met. Morning, afternoon weekday and weekend shifts are available.

Saint Francis Friends

Mature, empathetic Saint Francis Friends volunteers make friendly phone calls to patients in their homes who may be lonely or just need someone to talk with. Volunteers converse — they discuss current events, families, friends and life experiences — and help to brighten patients' days. If any medical or pastoral needs arise, Saint Francis Friends connect patients with their nurse navigator/physician office or a chaplain/local religious facility. Saint Francis Friends receive specialized training. A background in healthcare or pastoral care may be helpful but is not a requirement. Volunteers are needed weekdays between 9 a.m. and 4 p.m., and the schedule is flexible.

Community Event

Community Event volunteers help staff Saint Francis Healthcare information tables at events, such as health fairs, conferences and festivals, distributing information about the services at Saint Francis Healthcare. In addition, volunteers may also help with special projects.

"Saint Francis is committed to serving and supporting our patients, visitors and community with compassion and empathy in the spirit of the gospel," said Ebony Brown, Director of Community Health and Well-Being and Mission Integration. "Volunteers help provide the personal touch and caring spirit that set Saint Francis apart and make us successful in our mission to be a transforming and healing presence."

All volunteers must complete the volunteer screening process, which consists of an interview, drug and TB testing at Saint Francis Hospital, background screenings, and attendance at a hospital volunteer orientation. If you are interested in volunteering or would like more information about volunteer positions, please contact Dana Davis, volunteer services coordinator, by phone at 302.421.4104, email at dadavis@che-east.org, or complete a volunteer application from www.stfrancishealthcare.org.

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