Home Care
St. Francis Hospital
MEDICAL SERVICES BUILDING
Suite 501
7th & Clayton Streets
Wilmington, DE 19805
Daily 8:00 a.m. - 9:00 p.m.
With after hours on call
P-575-8240
F-575-8239

Home Care Billing
St. Francis Hospital
Medical Services Building
7th Floor
7th and Clayton Streets
Wilmington, DE 19805
Monday - Friday, 8:00 a.m. to 4:30 p.m.
P-575-8235
F-575-8342

Now there's a highly skilled, cost effective alternative to lengthy hospital stays

St. Francis Home Care provides a comprehensive program of personalized care for people who are able to heal in the comfort of their own home. Offered through St. Francis Hospital, our home care services include everything from a program for new mothers and babies to complete assessments of the elderly.

No two recoveries are alike

Our staff of experienced, specially trained professionals works closely with physicians to develop the best plan of treatment for each homebound patient's needs. Our plan may be a continuation of a recovery program that began during an inpatient hospital stay, or it can be developed as the result of an outpatient visit. In either case, it will provide an individualized, comfortable recovery plan and all the quality caring people expect from St. Francis.

Will your insurance cover our program?

St. Francis Home Care program is certified by Medicare and Medicaid, and recognized by insurance providers who offer home care as a benefit. Please check with your insurance provider to determine if your plan covers the St. Francis Home Care Program. Members of our staff will be happy to help you in any way we can.

Our professionals are hand picked to help

St. Francis Home Care provides professionals who are ideally suited to meeting the needs of each homebound patient. Working together with patients and physicians, we perform an evaluation and develop an appropriate plan of care. Our team keeps patients and their families informed and involved each step of the way, so health care needs are met—and understood.

Our registered nurses help patients and families in all these ways:

• Monitoring medication
• Administering medication
• Changing dressings
• Providing catheter and ostomy care
• Obtaining blood samples for lab tests
• Patient education
• 24-hour on-call service

Our home health aides assist in these everyday tasks:

• Attending to personal needs
• Attending to the comfort of the patient
• Providing assistance with exercise, personal hygiene and general health maintenance under the direction of a nurse or therapist

Our medical social workers go beyond clinical care to provide:

• A healthy, supportive environment for patients and families
• Counseling
• Assistance with insurance and financial situations
• Referrals to community service organizations

Speech therapy

If speaking ability or swallowing reflexes have been impaired, speech therapists work with the patient to restore or develop speech patterns, improve verbal skills and improve swallowing.

Occupational therapy

Occupational therapists help prepare patients to perform daily activities such as dressing and eating; relearn skills; and improve fine motor skills and physical dexterity.

Physical therapy

Physical therapy can include:

• Training patients to use a walker, cane or wheelchair
• Performing therapeutic exercises to strengthen or increase movement
• Performing massage and ultrasound treatment, and applying hot packs for pain and soreness
• Educating patients and families about how to provide care during days the therapist does not visit

Intravenous (IV) therapy program

Even when intravenous administration is required, patients can still recover in the comfort of their homes. IV treatments such as hydration, antibiotics, parenteral nutrition and pain management can be administered safely and comfortably at home by our team of infusion nurses. And for further peace of mind, our professionals take time to help patients and families understand all necessary equipment as well as the proper administration of IVs.

Caring for new mothers and babies

The first few weeks of an infant's life are filled with new challenges, but our Beginnings at Home service is experienced at putting new families at ease. Qualified nurses visit the home, assess the physical condition of mother and child, educate new parents on infant health and hygiene, and answer questions about baby's care and mom's recovery. Periodic follow-up and a 24-hour help line are just a few of the touches that help families adjust to their tiny newcomer with confidence.

Extending our team

Other professionals, such as dietitians and wound care nurses, may assist our health care team in providing the best care for each patient. These specialists will help make sure every aspect of our St. Francis Home Care plan is ideally tailored to meet individual health care needs. Medical supplies, equipment, personal care and other necessities will be provided in accordance with each patient's personal plan.

Additional services assure quality care and patient comfort:

• Continuity of care from hospital to home
• Laboratory tests
• 24-hour on-call services with visits on weekends and holidays
• Timely initiation of care
• Coordination with physicians
• Medical supplies
• Assistance with insurance coordination
• Referral services
• Specialty cardiac nurses
• Maternal/child health services
• Infusion services
• Clinical pathways for heart failure, joint surgery, diabetes, emphysema and asthma

There’s no place like home.

And with our help, that’s exactly where more and more patients are able to recover. To learn more about how our comprehensive program can help you or someone you love, please call St. Francis Home Care at 302-575-8240.